Frequently Asked Questions

No, your presence is not required for service work to be completed.

Yes, Balfour 296 has an on-site maintenance team.

If your unit needs any repairs you can submit a work order on the resident portal or visit the leasing office.

If you are locked out after office hours you will be charged a fee of $150.00. Otherwise, we can send maintenance out.

Yes, we offer on-site parking at Balfour 296.

Our apartments feature classic, black, white, and stainless steel appliances varying by unit. In each unit you will have a stove, dishwasher, refrigerator, and rangehood.

No, we do not offer furnished apartments.

Yes, Balfour 296 is a pet-friendly community.

$300 non-refundable pet fee per pet

We have a 20lb weight limit. We do not allow aggressive breeds at Balfour 296.

Applications can take approximately 3-5 business days to be approved.

You can pay rent through our online portal, by cashiers check, or money order.

Yes, at Balfour 296 we require residents to have renter's insurance

You can use any provider that does not use antennas.

If you have to break your lease you will be responsible for paying a lease buyout fee.

In order to set up your utilities, you have to contact them directly and request to start service. A list of the utility providers will be provided to you upon approval of your application.

No utilities are included in rent.

Yes. there are bus stops close to the property.

Balfour 296 is located in Gwinnett County School District.

Balfour 296 is located: 296 Pine St NW, Lilburn, GA 30047

The leasing office is located at our sister community Ridgewood Apartments located at 419 Hurricane Shoals Rd NW, Lawrenceville, GA 30045. Upon entering the community, the leasing office is located on the right hand side by building A.

You can apply for an apartment online on our property website or in person at the leasing office.

If you are not ready to apply you can continue to monitor the website to see if the unit you are interested in is still available.

Tenant(s) must make 2.75x the market rent. There is a minimum 550 credit score requirement. Scores between 530 and 549 are subject to a risk-fee. We accept no more than 1 eviction which must be older than 3 years with positive rental history. No balances owed over $500 to another property, no bankruptcy within the past 2 years - must be discharged, and no criminal record.

No, there is no cost to tour Gardens at Washington Park.

Although we do suggest scheduling an appointment, walk-ins are accepted.

We do not currently offer a resident referral incentive.

Longer lease terms typically have lower rates; however, there is not a reduction for paying your rent in advance.

Management is available at the office Monday through Friday 8:00 AM-4:30 PM.

Before a new resident moves into their apartment we complete a maintenance turn, contractor work, and professionally clean each unit.

Noise level is controlled to a minimum after quiet hours.

Parking is first come, first served. There are no assigned parking spaces.

Our residents enjoy shopping at Target, Kroger, and Publix.

Yes, if you paint you just have to paint to the original color when you prepare to move out or there is an additional paint change charge.

Maintenance has to respond to a work orders within 24hrs.

Guests staying in excess of 72 Hours MUST register with the office. Residents may be permitted to have a guest(s) visit their household. However, any person(s) making REOCCURRING visits of six (6) consecutive days or fourteen (14) total days in any twelve (12) month period shall be deemed to reside in the Leased Premises in violation of the Residential Lease Contract.

Quiet hours are between 10:00 pm -7:00 am. There are no fees associated with using communal spaces.

Anyone included on the lease agreement will be held responsible.

If you need to break your lease, we require a 30-day notice as well as an early termination fee equal to two months' rent.

When moving in you are to pay your first months' rent in-full, the security deposit option of your choice, renters Insurance (if opting for in-house renter's insurance), the non-refundable pet fee (if applicable), and the non-refundable risk fee (if applicable).

The lease buyout fee is equal to two month's rent. Residents must also be current for all rent payments and other amounts due.

Upon move-in you will receive instructions to set-up your online tenant portal.

We do not currently offer a resident referral incentive.

If you transfer from one apartment community to another, your deposit will be transfered to the new unit and you will have to pay a $300 transfer fee.

No, we do not allow residents to sublet their apartments.